Responsible lending, by design
Crisp exists to be the safe, regulated alternative to informal lending. Which means compliance is not a department here. It is the product. This page is written to be read closely, including by your legal, compliance, or payroll colleagues.
Regulated and registered
Crisp Credit is a registered credit provider, operating under the National Credit Act. Every loan includes a documented affordability assessment and a written credit agreement, as the Act requires. We lend only what an employee can demonstrably afford to repay. Where someone cannot, we decline rather than lend into hardship.
NCR registration number: NCRCP16756
Your data stays protected
We handle personal information in line with POPIA. We collect only what a responsible credit decision requires, use it only for that purpose, and protect it in transit and at rest. Your payroll and HR teams are kept out of individual credit decisions: you enable a deduction; you never see why an employee borrowed.
Lawful, consent-based deductions
Every payroll deduction rests on the employee’s explicit written consent, as required under section 34 of the Basic Conditions of Employment Act. No deduction happens without a signed mandate. Your team applies only what an employee has lawfully agreed to. Documented, auditable, and clean.
The employer is a channel partner, never a co-lender
This is the most important thing to understand about Crisp, so we will state it plainly: you are not the lender.
Crisp originates the loan, owns the credit decision, holds the compliance obligations, and handles every complaint. Your role is real but bounded: apply and confirm an agreed, consented deduction for employees who choose to use the benefit, remit it, and tell us when someone leaves. You take on no lending risk and no responsibility for the credit itself. That separation protects your business, and it is a deliberate, permanent part of how Crisp is built.